​Key Takeaways from IdentityNORTH Montreal

The room was overflowing at Deloitte Tower in Montreal for the inaugural IdentityNORTH Montreal Executive Forum. Industry experts across different sectors from around the country shared their latest challenges and expectations in the field of digital identity. The excitement over the topics and potential for Canada to lead was evident in the conversations and connections throughout the day.

​The Big Conversations

Digital Services: Over the past 10 years, all kinds of services have become digitized, which has led to a number of benefits, especially for citizens. It has led to greater transparency, accessibility, and has generally made processes easier for people. Digitizing citizen identification is the next step in this move, which continues to be adopted internationally. The enthusiasm and demand surrounding this was clear at the event, with many participants demonstrating the strides they’re taking to innovate in this space.

Considerable Risk: The Digital Identification and Authentication Council of Canada (DIACC) estimates that Canada’s economy loses $4.33 Billion because of a lack of trust in people, organizations, and relationships. “Together we promote public understanding and accelerate the adoption of digital identity and authentication in Canada as the backbone of the digital economy,” said Joni Brennan, President of the DIACC.

Digital ID for the Everyone: Strengthening Canadians’ understanding of digital identity was the core of the conference. Organizations like Deloitte and SecureKey shared their ideas around digital identity adoption, increasing transparency, ensuring security of data, and more. These organizations proved Canada’s leadership and innovation when it comes to digitizing reliable and secure identity for citizens.

Public Sector Innovation: The Province of New Brunswick is working to become the first digital society in North America. The province has been digitizing services and has committed to open government and open data, with a mission to make more information easily accessible through their open data portal. They’ve implemented other programs including a Digital Lab and a Digital Identity Program as part of their objective to increase the quality and accessibility of online services. As a result, they have created new economic opportunities with partners and increased efficiencies for citizens and internal teams.

Ambitious Goals: New Brunswick isn’t the only province prioritizing innovation in this area. A lot has been happening in Quebec with innovation across different sectors using emerging technologies, including artificial intelligence and new approaches to cybersecurity. They’re focused on building a digital workforce by combining talent, economy, and security, with the need for 49,600 cybersecurity professionals by 2019.

Cybersecurity as Priority: As digitizing increases across the board, so do the number of cyber-attacks. These provinces, and other organizations are working to make cybersecurity solutions available to businesses and raise individual awareness on best practices to protect against online threats.

Market Trends: Organizations like Enstream and Deloitte are taking the lead on offering cloud-based Identity as a Service (IDaaS). Trends such as user behaviour analytics, re-platforming and digital transformation are dominating the market and impacting how information is delivered and consumed.

Trust at the Core: In this move towards more widespread adoption, these organizations recognize trust is critical for long-term success. Decentralization of data, establishing consent and regularly checking in will all be critical components to future-proof IDaaS and maintain citizen trust while ensuring continued innovation.

If the excitement of the sold out event was any indication of things to come, the community is growing and people are excited to move the needle on digital identity for Canadians. As more organizations and provinces get involved in digital identity, there will be more opportunities for cross-country and cross-sector collaboration and innovation.

Join us at our next event to shape the future of Canada’s digital economy!