In the world of digital identity, one of the main takeaways is that collaboration is key and is something that sets Canada apart.

We saw this at the IdentityNORTH Annual Summit, and it is a key focus of the IdentityNORTH Eastern Workshop.

“People are starting to come together to solve (digital identity), which is a really big change,” said IdentityNORTH Chair Aran Hamilton. “This year we saw demonstrated several collaborations between solutions providers, and there was a lot of excitement around the more complete solutions they were stitching together.”

“It’s a win-win,” noted Franklin Garrigues, vice-president of digital channels at TD. “The public sector brings strong digital identity, and the private sector brings innovation.”

Putting Citizens at the Centre of Innovation – What the provinces are doing

At the Annual Summit, the ‘Citizen First’ panel convened four digital leaders from provincial governments across the country. The panel profiled and explored innovative projects happening across the country and the citizen-centric approach that is driving innovation in digital government solutions.

  • In New Brunswick, a digital portal pilot is making more than 1000 services available in a central location online for the province’s citizens.
  • In Ontario, the Ministry of Environment and Climate Change is collecting data that tracks and monitors how human activity is impacting climate to help shape program decisions
  • Also in Ontario, EHealth is making medical information available securely to healthcare providers to help improve the patient experience.
  • In British Columbia, the government is issuing a chip-enabled services card that acts as both a drivers’ licence and a health card. The province is also working on allowing citizens to identify themselves using a mobile phone and biometrics. All of this with a view to providing citizens with more convenient, secure digital government services.

The panellists also shared a wish list of future developments including:

  • a single digital ID that would work across all sectors and jurisdictions
  • a proof of concept about how provinces share data
  • an app that would allow patients to access their own medical records

Sophia Howse, Executive Director, B.C. Identity Management Program, Balraj Dhillon, Director, EHealth Ontario, Jeff Borsato, Program Manager Ministry of Environment and Climate Change Ontario & Colleen Boldon, Director, Digital Lab and Digital Identity, Service New Brunswick, with Aran Hamilton, Chair, IdentityNORTH (Moderator)

Continuing the Conversation at the Eastern Workshop

In advance of our Eastern Workshop on October 2 & 3 in Halifax, all eyes are on Atlantic Canada – a hotbed of innovation in the digital economy and digital government.

  • Nova Scotia is investing more than $4 million to support digital health services – enabling more convenient and secure communications between doctors and patients.
  • In addition to moving its residents to one digital ID card, New Brunswick also plans to invest more than $53.5-million to boost innovation and research and development throughout the next year.

IdentityNORTH is looking forward to bringing the conversation to Halifax next week, where digital health collaboration, digital innovation in the Atlantic economy and fighting fraud with digital identity are all topics on the agenda.

For more details on the IdentityNORTH 2018 Annual Summit sessions, including ‘The Burning Platform: How to think “citizen first,” join our community mailing list to view the full Conference Report. And don’t miss out on our Eastern Workshop, get your tickets now!

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2019-03-11T19:07:54+00:00September 27th, 2018|Categories: Articles|